How to Use TraQR
Frequently Asked Questions
Yes, you can upload up to 500 prospects at a time.
Yes. But NOT recommended. Best practice is to upload additional prospects to a new Campaign. Ensure that you check for duplicates while uploading, as TraQR does NOT check for duplicates.
Your CSV file should contain the following columns: ID, envelope_name, greeting_name, ma-addr_line1 (mailing address line 1), ma-city (mailing city), ma-state (mailing state) and ma-zip (mailing zip code). If your CSV file has all these columns and it is still failing, you can 'Chat' with us during business hours.
Ensure that the landing page URL you specified when you 'Created' the Campaign is valid.
Send us an email to support@reachpersona.com OR you can chat with support on weekdays from 7 AM to 5 PM PST, except holidays.
